On the other side of the coin from my last post, something happened this week that gave me warm fuzzies about Apple.

After much searching online to try to find a solution to a development problem, I signed up, for the first time, to Apple’s developer forums and posted a question there.

After two days with no responses, I was about to write it off as a dead end until I got a response from an Apple employee.

“It sounds like you want date formatter to support the equivalent of NSNumberFormatterSpellOutStyle. I don’t think there’s a good way to do that right now, but it’d make a fine enhancement request.”

— Quinn

In two sentences, my new best buddy* Quinn achieved three things:

  • Confirmed I was on the right track
  • Explained I wasn’t missing anything.
  • Encouraged me to ask for a solution to be created by Apple

Actually, they achieved a fourth thing – I felt pretty good about that response. That’s great developer relations.

* My friend Allison Sheridan often refers to support staff as her “new best buddies,” especially if they’re helpful.

Categories: Tech


Leave a Reply

Your email address will not be published. Required fields are marked *